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Services Offered


• Hotel Reservations

• Intelligent Avatar

• Travel Bookings

• Inbound Sales calls

• Appointment setting

• Customer service support

• Customer service calls

• Retention programs

• Customer qualifying

• Rollover answering

• Website support

• Confirmations

• Pre-Arrival

• Concierge

• Consulting

Reliability. Results. Revenue.

Frontline Performance Solutions (FPS) offers complete contact center services focusing on increasing incremental revenue, conversion rates and customer service levels.


Our focus is on providing our clients superior results with an indisputable ROI, backed by contingency fee compensation options and performance guarantees.

On script every time! Guaranteed.

Intelligent Avatar has the personal feel of live agent without the ups and downs of agent emotion.

This amazing technology creates the ideal customer experience every time.

Avatar produces great tangible data on how to improve the customer experience, through the limitation of script





  • Eliminate voice fatigue.
  • Insures agents follow scripting 100% of the time.
  • Increase production.

Schedule a Discovery

Schedule a Discovery We analyze your needs and access your hidden potential.

Check Your Pulse?

Our proprietary software allows you to monitor your results like no other.

Contact us

Our 24/7 support staff is standing by to help you with any questions.

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Frontline Performance Solutions : 1075 W Morse Blvd, Winter Park, FL 32789  |  (407) 682-3434                                              Copyright @ 2014 Frontline Performance Group.  Terms of Use Updated Privacy Policy